Knowledge Base

Attempts to cheat when renewing a domain

Attempts at domain renewal fraud have become more frequent recently. If you receive an e-mail from suspicious companies inviting you to renew your domain with them, you should ignore them.

Messages are sent by speculators who obtained your email address and domain expiration date. In the messages, users are urged to renew their domain with the specific company, and if they do not, the domain will be irretrievably lost. The main purpose of these messages is to get the user to submit a renewal request through their "fishing" page by entering their credit card details in the renewal form. The renewal price is usually several times higher than the average market price, but it is possible that proposals for renewal at more attractive prices will soon appear.

To avoid becoming a victim of fraud, keep the following in mind:

The domain registered by you can be renewed only in VPSExtra.com.
The only real emails related to your domain are those sent by VPSExtra.com.
The messages we send are in Bulgarian and they must contain the data for access to your client profile in our system, through which you can make a request for domain renewal.

Below you can see one of the messages that our client forwarded to us.

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domain renewal

It is time to renew your domain name www.your_domain.com

1. Your domain name www.your_domain.com will expire within 90 days.
2. You may renew your domain automatically with Domain Renewal. Click on the link in this
   e-mail to renew the domain for another year.
3. You should renew your domain as soon as
   possible in order for it to continue to be registered in your name.

Click here if you wish to renew your domain
–––> http://www.domainrenewalonline.com/for.php?d= your_domain

As soon as we have received your payment, you will receive a confirmation that your domain
has been renewed.

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Services and information about Domain Renewal
Domain Renewal maintains domain addresses, and registers and consults companies in
relation to Internet domain ownership. We inform businesses about which domains are
registered, and remind them if a domain is due to expire, or when it is time to renew a domain.
If you want Domain Renewal to extend the domain for you, we ask you to click on the link in
this e-mail. If you do not wish to use your domain after the due date for renewal, you may
disregard this email. When Domain Renewal extends your domain no information will be
changed in the "Whois" information section. The domain will be extended for 1 year. You will
therefore continue with your current supplier. You may also request your Internet Service
Provider to renew the domain for you. If you have any further questions please do not hesitate
to contact our customer service center by sending an e-mail to
support@domainrenewalonline.com
domain renewal
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