Send a query to our team – you can send an email to firstname.lastname@example.org, or use the contact phone numbers on our website.
Or you can use the form in your client profile -> Technical Support. You can select Technical or Sales Department.
The client profile contains information and provides access to all services in your account. The access credentials for your client profile are only sent to the email address specified in your order.
The physical website management (files, databases, mailboxes, etc.) is done in the hosting account. If you use a shared hosting service, the hosting account is managed via separate control panel – directAdmin. The credentials to access the control panel are sent in a separate email.